Stormwater Education and Outreach
Our stormwater division provides programs, projects, and services to improve stormwater quality and manage stormwater quantity.
Education and Outreach are essential to our work because increased public awareness of stormwater promotes community practices that help us better manage stormwater in Chapel Hill.
Our work is guided by a few key documents that can be found on our website:
- Stormwater Management Plan: requirement of the federal and state government, which we update routinely as part of our National Pollutant Discharge Elimination System permit
- Stormwater Master Plan: strategic document built from extensive community engagement and adopted by Council in 2014
- Subwatershed Studies: one of many initiatives called for in the Master Plan and adopted by Council to help move us toward our goals
This page highlights what we do and provides information on educational and volunteer opportunities, serving as one way the community can learn about our work and share feedback with us.
Our stormwater division provides programs, projects, and services to improve stormwater quality and manage stormwater quantity.
Education and Outreach are essential to our work because increased public awareness of stormwater promotes community practices that help us better manage stormwater in Chapel Hill.
Our work is guided by a few key documents that can be found on our website:
- Stormwater Management Plan: requirement of the federal and state government, which we update routinely as part of our National Pollutant Discharge Elimination System permit
- Stormwater Master Plan: strategic document built from extensive community engagement and adopted by Council in 2014
- Subwatershed Studies: one of many initiatives called for in the Master Plan and adopted by Council to help move us toward our goals
This page highlights what we do and provides information on educational and volunteer opportunities, serving as one way the community can learn about our work and share feedback with us.
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Chapel Hill’s Stormwater Drainage Crew Counts on the Community
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The drainage crew, housed within Public Works’ Stormwater Division, is a team of four dedicated staff members who help maintain the Town’s stormwater infrastructure and four major creeks and oversee street sweeping on Town roads.Earlier this summer, Public Works’ Streets staff noticed a sinkhole on a road in a neighborhood less than half a mile from Booker Creek. While this is a specific issue in one neighborhood, it represents a problem that can happen anywhere. Reports of potential issues, whether they’re from staff or community members, help Town staff to respond promptly.
In this case, the Streets and Stormwater crews were out at the site of the sinkhole early the next morning to repair the broken stormwater pipe and make sure the road was safe.
We all play a role in stormwater management here in Chapel Hill. Our crew sees a lot when they are out around Town, but you know your neighborhood best. If you see a potential stormwater issue, let us know! You can email us at stormwater@chapelhillnc.gov, call us at 919-969-RAIN (7246), or report the issue on Resident Reporter by visiting chapelhillnc.gov/residentreporter.
Here are a few signs to watch for in your neighborhood:
- Water pooling or backing up where it should be flowing. This can be a sign of a blocked gutter, storm drain, ditch or stream.
- New or worsening dips in the road, particularly if you notice the asphalt cracking near a storm drain. Sometimes this is a sign that there’s a sinkhole forming.
- Debris or large objects in the path of flowing water. Tree branches, leaf piles, and trash roll carts can all become drainage blockages.
The drainage crew, housed within Public Works’ Stormwater Division, is a team of four dedicated staff members who help maintain the Town’s stormwater infrastructure and four major creeks and oversee street sweeping on Town roads.Earlier this summer, Public Works’ Streets staff noticed a sinkhole on a road in a neighborhood less than half a mile from Booker Creek. While this is a specific issue in one neighborhood, it represents a problem that can happen anywhere. Reports of potential issues, whether they’re from staff or community members, help Town staff to respond promptly.
In this case, the Streets and Stormwater crews were out at the site of the sinkhole early the next morning to repair the broken stormwater pipe and make sure the road was safe.
We all play a role in stormwater management here in Chapel Hill. Our crew sees a lot when they are out around Town, but you know your neighborhood best. If you see a potential stormwater issue, let us know! You can email us at stormwater@chapelhillnc.gov, call us at 919-969-RAIN (7246), or report the issue on Resident Reporter by visiting chapelhillnc.gov/residentreporter.
Here are a few signs to watch for in your neighborhood:
- Water pooling or backing up where it should be flowing. This can be a sign of a blocked gutter, storm drain, ditch or stream.
- New or worsening dips in the road, particularly if you notice the asphalt cracking near a storm drain. Sometimes this is a sign that there’s a sinkhole forming.
- Debris or large objects in the path of flowing water. Tree branches, leaf piles, and trash roll carts can all become drainage blockages.
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Community Cleanups Protect Our Water
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ring May and June, Stormwater and Housing partnered on community cleanups in all 12 of Chapel Hill’s public housing neighborhoods. Twenty-four volunteers joined us to collect over 90 bags of trash! We look forward to continuing the partnership between Town departments and working to properly dispose of waste and keep trash out of our waterways.If you are interested in hosting a community cleanup in your neighborhood, Stormwater can help! Contact us on this page by submitting a “Question,” or send an email to Merrill Robinson at mrobinson2@chapelhillnc.gov to get started.
Du
ring May and June, Stormwater and Housing partnered on community cleanups in all 12 of Chapel Hill’s public housing neighborhoods. Twenty-four volunteers joined us to collect over 90 bags of trash! We look forward to continuing the partnership between Town departments and working to properly dispose of waste and keep trash out of our waterways.If you are interested in hosting a community cleanup in your neighborhood, Stormwater can help! Contact us on this page by submitting a “Question,” or send an email to Merrill Robinson at mrobinson2@chapelhillnc.gov to get started.
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Open House Feedback: What We Heard
Share Open House Feedback: What We Heard on Facebook Share Open House Feedback: What We Heard on X (formerly Twitter) Share Open House Feedback: What We Heard on Linkedin Email Open House Feedback: What We Heard linkThank you to everyone who provided feedback during our Open House, both in person and online. Below is a summary of what we heard and how we can use that feedback.
We heard these themes in the comments:
Many people appreciate the updates they already get about stormwater issues, but they would like clearer explanations of stormwater rules, past and current projects, and what homeowners can do to reduce runoff.
Lots of participants either already practice our tips for keeping stormwater clean or learned something new to try at home.
There were several requests for more communication through email, in-person outreach, and simple guides.
Some also said they would like more educational opportunities, such as workshops, tours, public meetings, and technical assistance to help them better understand flooding, stormwater practices, and how to improve conditions on their property.
In addition, we heard that community members would like Stormwater staff to:
Offer workshops on creek bank management and residential green infrastructure
Implement a homeowner assistance program similar to those offered in nearby communities.
Provide support for installing rain gardens, bioswales, and other features that help manage runoff on private property.
Proactively maintain stormwater infrastructure, including creeks and culverts.
Clarify how the Town is implementing existing plans and recommendations, especially regarding maintenance and runoff control.
We will use the feedback to:
Review and refresh our web and print resources to make relevant information easy to find and use.
Design educational opportunities and materials for the events we are attending and hosting this year.
Coordinate an event or workshop for residents to learn about small-scale green infrastructure improvements for their properties.
Encourage residents to reach out to the Stormwater team when they see issues such as clogged storm drains, blocked culverts, or debris in streams so that we can address them.
Learn from neighboring communities about their stormwater assistance programs and explore what that could look like in Chapel Hill.
Come see us again and stay in touch with us!
On September 19th, we will be at Open Chapel Hill Day on Millhouse Road. On September 24th, we will be at the Good Neighbor Initiative Cookout.
Check our Engage Chapel Hill page and the Our Town newsletter for more events throughout the year and quarterly profiles of stormwater work in action.
Contact us any time by sending an email to stormwater@chapelhillnc.gov or by submitting a Question on this page. If you have an urgent stormwater concern, you can also call us at 919-969-RAIN (7246).
Thank you to everyone who provided feedback during our Open House, both in person and online. Below is a summary of what we heard and how we can use that feedback.
We heard these themes in the comments:
Many people appreciate the updates they already get about stormwater issues, but they would like clearer explanations of stormwater rules, past and current projects, and what homeowners can do to reduce runoff.
Lots of participants either already practice our tips for keeping stormwater clean or learned something new to try at home.
There were several requests for more communication through email, in-person outreach, and simple guides.
Some also said they would like more educational opportunities, such as workshops, tours, public meetings, and technical assistance to help them better understand flooding, stormwater practices, and how to improve conditions on their property.
In addition, we heard that community members would like Stormwater staff to:
Offer workshops on creek bank management and residential green infrastructure
Implement a homeowner assistance program similar to those offered in nearby communities.
Provide support for installing rain gardens, bioswales, and other features that help manage runoff on private property.
Proactively maintain stormwater infrastructure, including creeks and culverts.
Clarify how the Town is implementing existing plans and recommendations, especially regarding maintenance and runoff control.
We will use the feedback to:
Review and refresh our web and print resources to make relevant information easy to find and use.
Design educational opportunities and materials for the events we are attending and hosting this year.
Coordinate an event or workshop for residents to learn about small-scale green infrastructure improvements for their properties.
Encourage residents to reach out to the Stormwater team when they see issues such as clogged storm drains, blocked culverts, or debris in streams so that we can address them.
Learn from neighboring communities about their stormwater assistance programs and explore what that could look like in Chapel Hill.
Come see us again and stay in touch with us!
On September 19th, we will be at Open Chapel Hill Day on Millhouse Road. On September 24th, we will be at the Good Neighbor Initiative Cookout.
Check our Engage Chapel Hill page and the Our Town newsletter for more events throughout the year and quarterly profiles of stormwater work in action.
Contact us any time by sending an email to stormwater@chapelhillnc.gov or by submitting a Question on this page. If you have an urgent stormwater concern, you can also call us at 919-969-RAIN (7246).
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Open House: Thank you for your feedback!
Share Open House: Thank you for your feedback! on Facebook Share Open House: Thank you for your feedback! on X (formerly Twitter) Share Open House: Thank you for your feedback! on Linkedin Email Open House: Thank you for your feedback! linkOur Stormwater Open House survey is now closed. Thank you to everyone who provided comments! We will compile and analyze the feedback we received and post an update in early August with what we heard from you and how we will use your feedback.
You can still contact us any time by sending an email to stormwater@chapelhillnc.gov or by submitting a question on this page.
Our Stormwater Open House survey is now closed. Thank you to everyone who provided comments! We will compile and analyze the feedback we received and post an update in early August with what we heard from you and how we will use your feedback.
You can still contact us any time by sending an email to stormwater@chapelhillnc.gov or by submitting a question on this page.
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Open House Recap
Share Open House Recap on Facebook Share Open House Recap on X (formerly Twitter) Share Open House Recap on Linkedin Email Open House Recap linkOn June 16, we hosted two stormwater open houses. 64 people attended the sessions and 15 people provided written feedback.
Community members still have time to participate online by reviewing the posters and sharing their ideas in the coming weeks. We’ll collect all comments and questions from both the open houses and our online engagement site survey and share that information with the Town Council in the fall.
On June 16, we hosted two stormwater open houses. 64 people attended the sessions and 15 people provided written feedback.
Community members still have time to participate online by reviewing the posters and sharing their ideas in the coming weeks. We’ll collect all comments and questions from both the open houses and our online engagement site survey and share that information with the Town Council in the fall.
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Open House Next Week
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We're excited to share our work with you next week!
Our Stormwater team is hosting two sessions at the library on Tuesday, June 16: one session from 12 to 2 p.m. and one session from 6 to 8 p.m. Come meet our team, provide feedback, and ask us questions. Here's what you can come learn about:- Stormwater basics
- Water Pollution
- Stormwater and development
- Flooding
- Volunteer opportunities
We're excited to share our work with you next week!
Our Stormwater team is hosting two sessions at the library on Tuesday, June 16: one session from 12 to 2 p.m. and one session from 6 to 8 p.m. Come meet our team, provide feedback, and ask us questions. Here's what you can come learn about:- Stormwater basics
- Water Pollution
- Stormwater and development
- Flooding
- Volunteer opportunities
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Join Us for a Stormwater Open House
Share Join Us for a Stormwater Open House on Facebook Share Join Us for a Stormwater Open House on X (formerly Twitter) Share Join Us for a Stormwater Open House on Linkedin Email Join Us for a Stormwater Open House linkJoin us at one of our two open-house sessions to learn about what our Stormwater team has been up to.
Learn about our Stormwater Management Plan, find out what stormwater projects are happening around town, and share your ideas.
Date: Tuesday, June 16th
Time: 12 to 2:00 p.m. or 6 to 8 p.m.
Location: Chapel Hill Public Library, 100 Library Dr. Room B
Join us at one of our two open-house sessions to learn about what our Stormwater team has been up to.
Learn about our Stormwater Management Plan, find out what stormwater projects are happening around town, and share your ideas.
Date: Tuesday, June 16th
Time: 12 to 2:00 p.m. or 6 to 8 p.m.
Location: Chapel Hill Public Library, 100 Library Dr. Room B
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Crafts with the Stormwater team!
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On Saturday, April 25th, our we made Caddisfly Cases with children at the Magical Hill event at the Chapel Hill Community Center.
Caddisflies are insects that live in creeks as larvae. They're important, both as food for fish and also as indicators of good water quality. They can't live in polluted water, so when we find them in our streams, we know the water quality is good.
There are several types that live here in Chapel Hill, and some of them use a sticky silk substance (imagine spider silk combined with double sided tape) to build themselves protective cases out of whatever is around them in the stream. They use pebbles and bits of sticks and anything else they can find.
At Magical Hill, we made the Caddisfly Cases out of colorful construction paper, and everyone got a caddisfly larva on a wooden craft stick to "live" inside the case they made. We decorated the cases with things like spare buttons, puzzle pieces, pom poms, rhinestones, and colorful tissue paper, as if the caddisfly larva had built its case out of what it could find around us.On Saturday, April 25th, our we made Caddisfly Cases with children at the Magical Hill event at the Chapel Hill Community Center.
Caddisflies are insects that live in creeks as larvae. They're important, both as food for fish and also as indicators of good water quality. They can't live in polluted water, so when we find them in our streams, we know the water quality is good.
There are several types that live here in Chapel Hill, and some of them use a sticky silk substance (imagine spider silk combined with double sided tape) to build themselves protective cases out of whatever is around them in the stream. They use pebbles and bits of sticks and anything else they can find.
At Magical Hill, we made the Caddisfly Cases out of colorful construction paper, and everyone got a caddisfly larva on a wooden craft stick to "live" inside the case they made. We decorated the cases with things like spare buttons, puzzle pieces, pom poms, rhinestones, and colorful tissue paper, as if the caddisfly larva had built its case out of what it could find around us.
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June 16 2026
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September 19 2026
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September 24 2026